PREMIUMFLOORING.CO
PremiumFlooring.Co Terms and Conditions

*Effective Date: May 2024 Welcome to PremiumFlooring.Co. By accessing or using our website, engaging with our services, or having any form of contact with us, you agree to comply with and be bound by the following terms and conditions. Please read them carefully. 1. Acceptance of Terms By using the PremiumFlooring.Co website, booking our services, purchasing products, or engaging with us in any capacity, you agree to these terms and conditions. If you do not agree, please refrain from using our website and services. 2. Privacy Policy Your use of the website and our services is governed by our Privacy Policy. Please review it to understand our practices regarding your personal information. 3. Use of Website - You may use our website for lawful purposes and in accordance with these terms. - You agree not to use the website for any unlawful or prohibited activities. - You are responsible for ensuring that your use of the website complies with all applicable laws and regulations. 4. Booking Appointments - By booking an appointment, you agree to provide accurate, current, and complete information. - You are responsible for reading and understanding our terms, conditions, and policies before booking. - We reserve the right to cancel or reschedule appointments at our discretion. 5. Product Orders - Orders must be placed through our website or customer service. - You agree to provide accurate and complete information when placing an order. - We reserve the right to refuse or cancel any order at our discretion. 6. Cancellation Policy - You may cancel your order within 24 hours of placing it for a full refund. - Custom and special orders cannot be cancelled once production has started. - Orders cancelled after they have been shipped will be subject to a restocking fee of 15% of the order value. Return shipping costs are the customer’s responsibility. - Refunds will be processed within 7-10 business days to the original payment method used for the purchase. 7. Returns and Refunds - Certain items, such as clearance products, discontinued items, and custom orders, are non-returnable. - If you receive a damaged or defective item, contact us within 48 hours of receipt for a replacement or refund. 8. Shareholder Communication - Shareholders must comply with all applicable laws and regulations. - Communication with shareholders will be conducted via email or postal mail to the address on record. - It is the shareholder’s responsibility to ensure their contact information is up-to-date. 9. Intellectual Property - All content on the website, including text, graphics, logos, and images, is the property of PremiumFlooring.Co or its content suppliers and is protected by intellectual property laws. - Unauthorized use of any content is prohibited. 10. Limitation of Liability - PremiumFlooring.Co is not liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our website or services. - We make no warranties or representations about the accuracy or completeness of the website’s content. 11. Governing Law These terms and conditions are governed by and construed in accordance with the laws of Melbourne Victoria . Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Melbourne Australia. 12. Amendments We reserve the right to update or modify these terms and conditions at any time without prior notice. It is your responsibility to review these terms periodically for any changes. Your continued use of the website or services after any changes constitutes acceptance of those changes. Contact Information: - 🌐 Website: [www.premiumflooring.co](http://www.premiumflooring.co) - 📧 Email: [premiumflooring.co24@gmail.com] - 📞 Phone: 0423 000 151 - ABN: 48859306831 Thank you for choosing PremiumFlooring.Co!
Privacy Policy

Privacy Policy for PremiumFlooring.co Introduction - This privacy policy outlines how premiumflooring.co collects, uses, discloses, and protects personal information you provide or that we collect when you use this website or through direct collection from you. Commitment to Privacy - We are committed to ensuring your personal information is protected. - Any information we ask you to provide that can identify you will be used in accordance with this privacy policy and the Australian Privacy Principles. - If you do not wish to provide personal information, it may affect your use of this website or the products and services offered on it. Policy Updates - We may update this policy from time to time by updating this page. - You should check this page regularly to stay aware of the current policy. - This policy is effective from 1 October 2021. Collection of Personal Information - We may ask for the following information: - Name - Contact information, including email address - Demographic information such as address and postcode - Other information relevant to customer surveys and/or promotions - We do not collect sensitive information about visitors to our website. - We may log information about your access and use of our site, including: - Internet cookies - Communications with our Site - Browser type - Operating system type - Domain name of your Internet service provider - We may contact you to voluntarily respond to questionnaires, surveys, or market research to seek your opinion and feedback. Providing this information is optional. - If we receive your personal information from third parties, we will protect it as outlined in this policy. Use of Personal Information - We collect and use personal information for purposes including: - To better understand your needs and improve our products and services - To consider your request for a product or service - To enable us to provide a product or service to you - To coordinate delivery of your goods - To facilitate and process your orders and payments - To respond to your queries or requests - To provide information you have requested - To provide additional information requested by you and respond to your queries about our products - To facilitate online chat - For regulatory reporting and compliance with our legal obligations - For direct marketing of promotions, products, and services that may interest you, including adding to a database for this purpose Disclosure of Personal Information - We may use and disclose your personal information for the purposes it was collected or for a related purpose such as: - Providing services to customers - To third parties, including sub-contractors who assist in providing information, products, and services to you - Third parties are obligated to use that personal information in accordance with this Privacy Policy. - In the event of a change of control or sale/transfer of business assets, we may transfer user databases, including personal information, as permissible by law, maintaining confidentiality. - We will not sell, distribute, or lease your personal information to third parties. - You may request details of personal information that we hold about you under certain circumstances set out in the Privacy Act 1988 (Cth). An administrative fee may apply for the provision of information. - If you would like a copy of the information we hold about you, please email premiumflooring.co24@gmail.com. We will respond within a reasonable time and may refuse to provide information under certain circumstances set out in the Privacy Act. Complaints - If you believe we have breached the Australian Privacy Principles and wish to make a complaint, please email premiumflooring.co24@gmail.com with details of the breach. - We will investigate your complaint and respond in writing with the outcome of our investigation, proposed steps to remedy the breach, and any other actions to address your complaint. Storage and Security - We are committed to ensuring your information is secure. - We have implemented physical, electronic, and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss, and unauthorized access, modification, and disclosure. - No information transmitted over the Internet can be guaranteed to be secure. The transmission and exchange of information are carried out at your own risk. - Although we take measures to safeguard against unauthorized disclosures of information, we cannot assure that the personal information we collect will not be disclosed in a manner inconsistent with this Privacy Policy. Cookies and Web Beacons - We may use cookies on this site to store your preferences. Cookies do not tell us your email address or other personally identifiable information unless you choose to provide it. - We may use web beacons on this site to monitor behavior and collect data about visitors. Web beacons can be used to count users visiting a web page or deliver a cookie to a visitor's browser. Links to Other Websites - Our website may contain links to other websites of interest. - We do not have control over those websites and are not responsible for the protection and privacy of any information you provide while visiting such websites. - These websites are not governed by this Privacy Policy.